IT Service Desk Analyst to OSCAR A/S - part of the Solina Group

Do you love solving tech puzzles with colleagues from across Europe? Enjoys taking ownership of both daily support and exciting IT projects? Thrive on helping everyone from office teams to factory floor heroes? Looking for a fun, flexible role where your skills and initiative shine?

Then, the position of IT Service Desk Analyst at OSCAR A/S might be just right for you!

About OSCAR A/S

Oscar A/S produces high-quality products, including bouillons, sauces, and soups, for professional cooking. It combines modern technology with expert craftsmanship to ensure all its products meet high standards. The dedicated team works closely to maintain adequate food safety and a quality-conscious production process.
As a result, they have become the preferred partner for professional food service customers, including restaurants, large-scale kitchens, and canteens.
Oscar A/S currently operates factories in Juuka, Finland, and Rønnede, Denmark, employing 140 staff. In Rønnede, approximately 80 employees are based, and this will also be your base as an IT Service Desk Analyst.

In 2024, among other European and US acquisitions, OSCAR A/S became part of the Solina Group, which has 44 production sites, employs more than 5,000 people, and delivers its products to around 18,00 customers. Solina develops ingredient solutions for the food industry, food service, and catering, and sells spices, marinades, and functional ingredients, generating an annual turnover of approximately € 1.6 billion.
Solina is an organisation where things move quickly. New factories are acquired every year, and you will have to enjoy being part of a constantly evolving environment where you're expected to help create structure in your daily work.

About the job

This is a hands-on role within our regional service desk team, focused on providing daily user support across multiple sites. A significant part of the role involves delivering local, on-site support in Rønnede — answering user queries directly and ensuring smooth day-to-day IT operations. Although based at Rønnede, the role supports the wider region, and understanding this broader scope is essential. There may also be opportunities to contribute to group-wide IT projects, such as company integrations.

You'll work with people from different cultures and departments, so being a good communicator and a team player is just as important as your technical know-how. If you like variety, responsibility, and working with great colleagues across borders, you’ll feel right at home here.

The IT Service Desk Analyst will be responsible for the following:

Infrastructure & Systems

Proficient in Windows PC and server administration
Basic understanding of network topologies, hardware, and protocols
Experience with Microsoft Server (admin/support)
Power user of Microsoft Office (Excel, Outlook, Teams, etc.)
Hands-on experience with hardware deployment and lifecycle management
Strong troubleshooting skills across hardware and software environments

Cloud & Virtualisation

Experience supporting VMware / vStorage in enterprise settings
Competence in managing cloud-based services and applications
Office 365 and email platform administration

Business Applications & BI

Familiarity with finance-related IT systems and account processes
Experience supporting Microsoft SharePoint (permissions and content management)
SQL experience for queries and data management
DAX knowledge for Power BI/reporting support

About you

You are a proactive problem solver with a strong technical foundation and a desire to make a meaningful impact. You enjoy working with people as much as with systems, and you're confident in communicating with colleagues from diverse cultural and professional backgrounds. You thrive in an environment where no two days are the same and take pride in delivering reliable IT support and infrastructure. Whether you're deploying new technology or supporting business users, you're approachable, organised, and solution-oriented.

You will be a strong candidate if you can agree to the above and can checkmark the bullet points below:

Five to eight years of experience
Fluent in English (spoken and written)
Excellent problem-solving abilities; known for analytical thinking
Strong communicator across technical and non-technical audiences
Skilled at working in cross-cultural, international teams
Demonstrates initiative in proactive infrastructure monitoring and maintenance
Able to work independently while contributing effectively to team efforts
Strong documentation habits and attention to detail
Knowledge of manufacturing environments is an advantage
Excellent interpersonal skills to build effective working relationships

What we offer

As an IT Service Desk Analyst, you will have a key role at OSCAR A/S. This position is central to the company's success. While you will naturally be a focal point for all IT-related matters, your work, along with the entire organisation, is essential to unlocking the company’s full potential and ensuring future growth. The position includes:

Part of the Solina European IT organisation with direct reference to the IT Service Desk Manager situated in Ireland
A competitive salary package with an associated pension scheme and bonus
We anticipate that you will be located in Denmark
You may anticipate some travelling days, primarily in the Nordic countries and the UK

Interested?

Apply for the position by clicking the application button, where you can upload your CV and application. Landau Headhunting manages the recruitment process, and applications will be reviewed on a continuous basis. We reserve the right to invite candidates for interviews before the application deadline (August 4th, 2025).